Help Centre

Frequently Asked Questions

Can't find your answer? Message us on WhatsApp and we'll respond within the hour.

It's easy — just send us a message on WhatsApp. Tell us what you need and we'll guide you through everything. There's no complicated sign-up process.

Yes. Honest Pam is fully registered and certified with the right authorities. This means we operate within strict financial regulations designed to protect you.

Most transactions are handled the same day. For crypto conversions and international transfers, funds typically arrive within a few hours of confirmation.

We support 30+ currencies including GBP, EUR, USD, AED, SGD, HKD, and many more. We also support all major cryptocurrencies including Bitcoin, Ethereum, USDT, and others. Just ask if you're not sure.

No. We always tell you exactly what you'll pay before anything happens. The price we quote is the price you pay — no hidden charges, no surprise deductions.

We are FCA regulated and take the security of your funds very seriously. Client funds are held in segregated accounts and we follow strict compliance procedures on every transaction.

Absolutely. We work with businesses of all sizes — from sole traders to larger companies. We can help with supplier payments, payroll, currency conversion, and more.

We generally work with amounts from £500 / $500 upwards. For smaller amounts, please message us and we'll let you know if we can help.

No. Everything is handled via WhatsApp. There's no app to download and no complicated account to set up. Just message us and we take care of the rest.

We have a dedicated team monitoring all transactions. If anything goes wrong, your named contact at Honest Pam will reach out to you immediately and resolve the issue as quickly as possible.

Still have questions?

Our team is available 24/7 on WhatsApp.

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